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Each member of your staff is motivated differently. Some may be encouraged by monetary gains, others by knowledge, and others by community service. Your job as a leader is to find out what specifically motivates each member of your team and ensure that those needs are met. We all know that....
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Don’t be fooled. Sometimes the worst thing you can possibly have is an employee who does everything they’re supposed to do.  Sounds a little backwards, but hear me out.  So, let’s say that you currently employ both Bob and Ron.  They have the same title and work within the same department....
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If you were exasperated by the behavior in Part 1 of this Blog, you know as well as I do that you can’t ignore it.  It’s not just going to go away.  To give you a bit of perspective on this, let me show you a few things you didn’t know...
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There’s something that’s been on my mind lately. Over the past few weeks, the team has received many emails and phone calls from our Members mentioning the same problem: they need an appointment setter to book their sales appointments and don’t know where to start. My first question to them is:...
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You’ve sent out your marketing messaging and it worked! You got a call from a prospective client and were able to transition them into a first appointment. That’s pretty sweet! Fast forward to your first meeting and you’ve closed them on a discovery. Even better! But now what? What questions should...
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