CharTec Academy

MSP Training

What is Academy?

The CharTec Academy is a three-day comprehensive business training event held once a quarter at the 20,000 square foot CharTec training center. Designed for the greater IT services business community, the CharTec Academy has something for every person in your office. Be it operations, finance, HR, sales, marketing or admin, CharTec has a resource to help your business grow. A sampling of sessions you can attend include:

  • Defining Your Offering
  • Win Every MS Opportunity
  • This Isn’t Your Grandma’s Marketing
  • Working from the Bottom Up: Reverse Engineering the Sales Funnel
  • Disorganized Labor: Using the DISC to Kick Chaos from Your Culture
  • Are You Making Profit, Or Making Do?
  • Spreading the Seeds to Grow Your Business


2015 Academies



 register CharTec Academy September 23-25
 register CharTec Academy December 9-11

What Makes Academy Different

Unlike other events that are at a hotel or convention center, CharTec designed and built the largest MSP training facility in North America, where you get VIP access to each department at a real-time, working MSP.  This access allows you to see how the training you receive can play out in real life.  Academy trainings take place on site at our own MSP, ARRC Technology — a 20-year-old award-winning, multimillion dollar master MSP practice listed four times on the INC 500/5000.  Take a moment and talk to our technical, marketing, and sales teams to learn tips and tricks and best practices.  Grab a coffee, pull up a chair, and ask us your questions.  No staff Member is off limits.

MSP Training Academy


Additional Perks

  • Private Gym
  • Massage Therapists
  • Excellent Cuisine
  • Keys to the Castle
  • Peer Groups
  • Certified Prometric and Pearson Vue Testing Center

IT Managed Services Training


What Our Members Say About Academy

“By far the best training event I’ve ever been to! Thank you to Alex and the entire team for the hospitality.”
– Eric Moore, Affect4 Technology Solutions


“CharTec Academy really works, it helped my company simplify our offering, cut down client expenses, and give the clients more of what they needed: 1 bill, new equipment, and freedom to use capital expenses for other projects!”
– Bryan Badger, Integral Networks


“Got another customer on a Managed Service agreement.  The sales process we learned at the Academy is working great for us!!! Thanks.”
– Scott Cordell, Redfire Technology Services


“As a partner attending CharTec Academy, you really do get the ‘keys to the castle’... And at 19,000 Square feet, it’s a pretty impressive Managed Services castle!”
– Rick Bahl, Quality System Solutions

Sign up to be a CharTec member Get MSP Training

Want to attend an Academy, but not a CharTec Member yet?  Give us a call.

Member Testimonials

The Academy alone is worth the Member registration fee. I have decided that CharTec Academy will become part of our onboarding process. Those two days provide excellent insight into our business and do a much better job of painting the 'Big Picture' than I ever could.
Rick Bahl ( Quality System Solutions )

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